Keep our long-term vision grounded in our decisions & investments; take actions that make a difference; think bottom line impact; walk the talk as servant leaders; develop our people.
Create Moments of Magic Through Outstanding Guest Service Every Day
Empower ourselves to make decisions to do what is right by our guests; exceed expectations & build raving fans who are evangelists for our service; offer the right products; no job is too low if it serves our guests.
Laugh Out Loud
Enjoy what we do; have fun & make friends at work.
Look For & Embrace Change
Look for innovative improvements every day with an open mind. We’re passionate about our business; strive to improve ourselves, our skills and our environment.
Act With Integrity
Do the right thing even when no one is looking: be honest, accountable and reliable; be consistent; act with humility.
Respect Ourselves, Others and Our Environment
Live the “Golden Rule,” value our own & other’s health, safety & opinions.