Return Policy

employee owners of mountain hardware

For items in like-new, unused condition:

With a sales receipt and within 90 days of purchase items may be exchanged for the same currency with which they were purchased.

Checks that have cleared a 10 day waiting period will be refunded cash.

Without a sales receipt or after 90 days, items may be exchanged for store credit only with manager approval.

Clearance items may be exchanged for store credit within 5 days of purchase.

 
Defective Products:

Defective merchandise must be returned within 90 days of purchase unless covered under manufacturer’s extended warranty.

A 20% restocking fee may apply to special orders, and products no longer carried by the store.

Coupon Policy

Discounts are not progressive on cumulative purchases. Must present coupon in-store to receive offer. Discount applies to the regular price of in-stock merchandise only. No rain checks will be given. Cannot be combined with other offers. Discount does not apply to phone orders or special orders. Discount not valid on sale, discounted and clearance priced merchandise, rental, in-store services, Ace gift cards, city stickers, garbage tags and lawn/trash bags, lumber and building materials, fuel, previously purchased merchandise, Benjamin Moore®, Magnolia Home Paint, Weber® branded products, Nest branded products, STIHL® branded products, TORO® branded products including select power tools and power equipment, YETI® branded products, Traeger branded products, Big Green Egg branded products, water heaters, grills, and other items that each participating store may designate, or in conjunction with any other coupon, excluding Rewards coupons. Additional exclusions may apply. See store for full details. Offer good in USA except where prohibited or otherwise restricted by law. Void if copied, transferred, sold and where prohibited.

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